Privacy Policy & Terms of Use
1. Information We Collect
When you submit a quote request through our contact form, we collect the information you provide — which may include your name, email address, location, and description of your project or service need. We do not collect payment information on this website.
We may also collect standard server log data (IP address, browser type, referring URL) automatically when you visit the site. This data is used for site security and analytics only.
2. How We Use Your Information
Information submitted through the contact form is used solely to respond to your inquiry and provide the service quote you requested. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Contact Form Processing
Quote request forms on this website are processed by our own secure contact form handler hosted on this server. Your submission is forwarded directly to us and is not transmitted to any third-party form service.
4. AI Chat Widget
This website includes an AI-powered chat assistant. Messages you enter in the chat widget are sent to OpenRouter (openrouter.ai) for processing and response generation. Do not enter sensitive personal or financial information in the chat widget. Chat conversations are not stored permanently by us.
5. Google Analytics
This website uses Google Analytics 4 to understand how visitors use the site. Google Analytics collects anonymized usage data including pages visited, time on site, and general geographic location. This data is governed by Google's privacy policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6. Cookies
This website uses a minimal number of cookies for functional purposes (such as spam prevention on the contact form). We do not use advertising or tracking cookies. The contact form uses localStorage to prevent spam submissions from the same browser.
7. Data Retention
Quote request information is retained only as long as necessary to respond to your inquiry. Server logs are retained for security purposes and are automatically purged on a rolling basis.
8. Your Rights
You may request deletion of any personal information you have submitted to us by contacting us via the email address listed on the homepage. We will respond to deletion requests within 30 days.
9. Terms of Use
By using this website, you agree to the following terms:
- The content on this website is provided for informational purposes. Service availability, pricing, and project details are subject to change and must be confirmed by direct communication with Gray Well Drilling.
- You may not use this website to submit false or fraudulent quote requests.
- All content on this website, including text, design, and code, is the property of Gray Well Drilling and may not be reproduced without permission.
- This website is provided "as is" without warranty of any kind. We are not liable for any damages arising from use of or reliance on the information presented here.
10. Contact
Questions about this privacy policy or your data may be directed to us via the contact form on the homepage. We serve Gray, Jones County, and surrounding areas in middle Georgia. For county government information and resources, visit the Jones County Board of Commissioners.